Shipping policy

Mercywear Shipping Policy

1. Free Shipping for Prepaid Orders:
   Enjoy free shipping on all prepaid orders, regardless of the order value. Your convenience is our priority, and we are dedicated to providing a seamless shopping experience.

2. Cash on Delivery (COD) Charges:
   We offer a Cash on Delivery option for a minimal charge of Rs. 200. This charge will be added to your total bill at checkout, ensuring a hassle-free payment process.

3. Delivery Timeline:
   We aim to deliver your orders within 5 to 8 working days, depending on your location. Once your order is shipped, you will receive an SMS on your registered mobile number with the tracking number and other relevant details. You can easily track your order on our website using this tracking number.

4. Delivery Disclaimers:
   While we strive to meet our delivery timelines, external factors may occasionally cause delays, including:

   • Adverse weather conditions
   • Transportation delays
   • Political disruptions
   • Other unforeseen circumstances
     In such cases, we will promptly inform you via email or SMS to keep you updated on your order status.

5. Order Confirmation for COD:
   To ensure the authenticity and security of Cash on Delivery orders, we will ship these orders only after receiving your confirmation. Our dedicated support team will contact you on your registered mobile number or email within 24 hours of placing the order. If we do not receive a response, we will cancel your order request. You are always welcome to reorder the products from our website in accordance with our Terms of Use

We value your trust and are committed to delivering your orders with care and efficiency. Thank you for choosing Mercywear for your fashion needs!

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